Returns & Exchange
SHIPPING
Shipping date is dependant on the product and can be found on the product page. All products are shipped within 4 weeks of order confirmation. The shipping charges for all shipping within India is free and is completely borne by us. However, the shipping charges for international shipping will be additional and will be charged based on the weight and volume of the product and the country where the delivery is being dispatched. Shipping charges will be shared upon inquiry.
RETURNS
Our garments are all on a made to order basis specially handcrafted for you. We assume that you agree to our terms and conditions when placing an order. Once an order is placed, we do not offer any exchange, returns, cancellations or refunds. However, in case of alterations, we will be happy to assist you.
TAXES & DUTIES
The product prices displayed are at maximum retail price. In case of international deliveries, we ship on a DDU (Delivery Duty Unpaid) basis, which means product prices displayed are exclusive of all import duties. As the recipient, you are liable for all import duties, customs and local sales taxes levied by the country you are in, payment of these at the time of delivery is necessary to release your order from customs on arrival.
SIZING
The fit of our products may vary on the cut, fabric, and style of each product. Some products are designed to have a loose, relaxed fit while others are more fitted. Please refer to our sizing chart to select the best size that suits you.
COLORS
While we have made every effort to display as accurately as possible the colors of the products that appear on the Site, we cannot guarantee that your monitor or screen’s display of any color will be completely accurate, as computer monitors and screens of electronic devices vary. Further, colors might vary in pictures than actual product.
DELIVERY
Product will be delivered in 30 - 60 days depending on the outfit ordered. For urgent deliveries/queries, please contact us on +91 8287770493 Please note that deliveries can be affected in case we do not receive any of the below information on time:
Information:
1. Complete payment is not received
2. Incorrect/inaccurate address details
3. Measurements
4. No response from the customer