You can place your order in any of these ways:

• Website: Shop online at www.warra.in
• Instagram: Send us a DM at @warra.in
• Phone/WhatsApp: Contact us at +91 8287770493
• Visit Our Studio: Our studio is located in Phase 1, Gurgaon. Call or WhatsApp +91 8287770493 to book an appointment. Studio Timings: 11:30 AM – 7:30 PM, open all 7 days.

We accept all major payment methods, including:

• Credit & Debit Cards (Visa, Mastercard, and other major cards)
• UPI
• Net Banking
• Digital Wallets
• Bank Transfers

For higher-value purchases, EMI options are available on select bank cards. For international orders, we accept PayPal and international credit cards.

Please note: Cash on Delivery (COD) is not available. All payments are processed through secure payment gateways.

A detailed size chart is available on each product page to ensure that you are ordering the correct size. Most of our products are made to measure — please share your body measurements after placing your order. This will give us the best possible fit for you.

No problem! Most Warra garments are made-to-measure. Simply place your order and share your body measurements with us. We'll tailor your outfit to ensure the best fit.

Yes! When your order is placed we will walk you through the measurement process. Measurements can be sent via WhatsApp at +91 8287770493 or email to support@warra.in

Unless marked "ready-to-ship," most garments are tailored to your measurements for a better fit and comfort.

Yes! We offer a range of customisation options, including:

• Sleeve additions or removals
• Neckline modifications
• Length adjustments
• Colour changes (subject to fabric availability and design feasibility)

If you have a specific customisation request, feel free to get in touch with us at +91 8287770493 — we'll be happy to assist you.

Basic size adjustments are usually free of charge. However, design changes such as colour modifications, sleeve alterations, or other structural changes may involve an additional cost. Our team will inform you of any applicable charges before proceeding.

Yes, in many cases you can. You can mix and match items such as bottoms, dupattas, or blouses from different sets. Simply contact our team at +91 8287770493, and we'll let you know what options are available.

Made-to-measure outfits typically take 30–45 business days from the date we receive both your payment and measurements. Please note that each outfit may have a different production timeline, which is mentioned on the respective product page. Kindly note: Sundays and public holidays are non-working days and are not included in the delivery timeline.

Ready-to-ship items are usually dispatched within 7–10 business days. Please note that Sundays and public holidays are non-working days and are not included in the dispatch timeline.

Yes, we ship worldwide. Shipping charges and delivery timelines vary depending on your location. Please contact our team at +91 8287770493 for an estimated shipping cost and delivery time for your destination. Please note: Sundays and public holidays are non-working days and are not included in the delivery timeline.

Yes, we'll do our best to accommodate urgent orders, depending on the design and our production schedule. Please contact our team at +91 8287770493 before placing your order to check if an expedited timeline is possible.

Once your order has been shipped, we can share the tracking details with you via WhatsApp at +91 8287770493 upon request.

Yes. Once your order has been dispatched, we'll share your courier tracking details so you can track your shipment.

All garments are carefully packed with protective wrapping to ensure they arrive safely. Each order also includes a Warra-branded garment bag.

If you haven't received your package, we recommend checking your tracking information first. If you're still unable to locate your order, please contact our team at +91 8287770493 or email support@warra.in. We'll be happy to assist you and initiate an investigation with the courier if needed.

Yes, we do. Our garments include a 2–3 inch margin to allow for minor alterations. We offer complimentary alterations within 30 days of delivery (shipping charges are not included). After 30 days, alteration charges may apply.

The time required for alterations depends on the type and complexity of the changes. Once we review your garment and alteration request, we'll share the estimated timeline with you. Contact us at +91 8287770493 to get started.

Please send your garment to:
House of Gurwara LLP (WARRA)
D 4, DDA Commercial Complex, Block A,
Naraina Vihar, New Delhi – 110028
Phone: +91 8287770493

Please note: We do not offer pickup services. Customers are responsible for the shipping charges when sending garments for alterations.

No. If you purchased your outfit from a multi-brand outlet, please contact the store where you made the purchase for any alteration requests or other queries.

As most of our garments are made-to-measure or customised, we do not accept returns or exchanges.

No. We follow a strict no-refund policy on all orders. Once your order is confirmed and production has begun, cancellations are not possible.

Requests for changes or customisations after placing an order are subject to the stage of production and may not always be accommodated. Contact us immediately at +91 8287770493 if you need to make changes.

Absolutely! Our fashion consultants are happy to help you choose an outfit that best suits your style, occasion, and body type. Reach us at +91 8287770493 or email support@warra.in.

Yes! We offer virtual styling and measurement consultations via video call. To book a consultation, contact us at +91 8287770493 or email support@warra.in.

Consultation Hours: Monday to Friday, 12:00 PM – 5:00 PM. Virtual consultations are not available on weekends due to high demand.

You can visit our Instagram page @warra.in to explore customer stories, bridal looks, and testimonials from our clients.